IMS UnHealthy: Layoffs To Follow A Bad Year

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layoffs.jpgThe big provider of prescription data and pharma consulting services is having a rough time and so several hundred employees will be shown the door. IMS employs about 7,500 people, by the way. To pay for the move, IMS expects to take a pre-tax charge of $86 million and $90 million.

Among its restructuring efforts, IMS plans to strengthen account management and business development, streamline consulting areas and redeploy unspecified resources to improve its business process outsourcing. Certain production operations will also be consolidated. By doing so, IMS hopes to save between $55 million and $60 million in annual savings, beginning in 2009.

“With these actions, we are positioning ourselves to reflect market realities and are adjusting our cost structure - aiming for greater simplicity, fewer management layers, faster decision making, and a sharper focus on addressing clients’ new priorities,” ceo David Carlucci says in a statement.

What Carlucci didn’t say is anything about the IMS Mess that erupted earlier this year. The firm changed software used to track and calculate scrips, but there were all sorts of glitches that caused confusion, disruption and anger among several of its key pharma clients, including Novartis, Wyeth and Lilly. Through it all, IMS issued an unusually large number of so-called product info bulletins to its customers, further unsettling the drugmakers.

The internal problems, of course, exacerbated larger industry issues, such as spending on certain IMS services. This was telegraphed three months ago, when IMS execs promised to take some action to cope with declining profits and chronic problems with its various businesses.

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  1. Regarding all of the prescription trackers: There is a small problem they have yet to deal with. Tracking NP and PA prescriptions. When 95% of these prescribers are “associated” in some way with physicians, a hefty majority of the PA and NP prescriptions are attributed to the physician who is on the prescription pad and not the PA/NP. Many of them are in groups and they tend to be the last name on the prescription pad with all of the partner docs listed before them. Does on really think the pharmacist worries about every signature when there are 10 prescribers listed on the pad? Imagine what 170,000 prescribers thrown into this mix, who do not have ME numbers (issued by the AMA), who do not appear on physician databases and who prescribe millions of prescriptions a day could do to the system of tracking. Times have changed but are we totally sure that the physician centric tracking system we have may not have caught up to whorealllyis prescribing.

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